About Us

Tampa Bay IT Services

Rapid Technology Solutions is a full service information technology company with expertise in network engineering and operations. Most IT companies will try and sell you on the fact that they take a proactive approach to your business. The bottom line is, no matter how hard you try, issues will arise from time to time. Technology is evolving at such a rapid pace, it is nearly impossible to predict or prevent problems from occurring. It is in how we deal with unexpected issues that we try and differentiate ourselves from our competitors. We work in a team environment to where unexpected issues are collaborated on to come up with the quickest resolution. We will test and continually evaluate the latest technologies as well as perform routine maintenance on systems to ensure a secure environment exists for your business. We realize that each business is unique. We take the time to learn each of our individual clients’ needs as well as their systems and software so that we can tailor solutions specific to their environment. We are eager to put our knowledge and expertise to work for your business.

| BRET R. BEYER |

"Move from your AGING HARDWARE to the RTS Cloud and get
guaranteed 99.9% uptime!"

SERVING TAMPA BAY SINCE 2006!

RTS serves a multitude of clients in the Tampa Bay area. Below are a few that demonstrate the technical diversity and skill-set of RTS. RTS has experience in all industries ranging from health care to engineering. Entering the IT industry in 2006, RTS has established itself as a one of the most trusted technology service providers in the Tampa Bay area. RTS strives to instill trust, loyalty, and deliver flawless customer support to all clients. The unwavering endeavor to provide the best possible service at an affordable rate is what makes RTS a Tampa Bay area favorite.

Engineering

Engineering a better way

RTS supports numerous clients in the Engineering field. RTS understands engineering firms rely heavily on technology and have high expectations for the reliability of their network. With this is mind, RTS hosts numerous engineering clients in the RTS Cloud. This maximizes up-time, reliability, and reduces the overall IT footprint. Offloading the IT responsibility alleviates the burden of managing complicated infrastructure.

To further reduce the management of IT, RTS offers multiple tiers of desktop management. These tiers range from management tools for onsite IT staff all the way to 100% RTS managed with unlimited desktop support. This makes it easy for clients, whether they prefer hands-on or off IT management.

Finance

Securing the future

IT security is crux for most finance firms. For this reason, RTS does extensive R&D on network security.  RTS strives to create the most secure environment for all clients, regardless of industry.  RTS being well versed in network security translates to “your staff does not need to be.” With this said, RTS exercises the latest in security best practices when dealing with your company’s IT infrastructure.

The RTS Cloud offers a secure cloud dedicated to hosting client servers.  This eliminates the concern of keeping up with the latest IT security trends, and the cost of implementing them.  RTS spends significant time and effort making sure the RTS Cloud is the best possible environment for client servers.

Medical

A hosted EMR a day keeps the IT company away

Modern medical practices rely heavily on technology for nearly every aspect of the business.  Most commonly, the core of the technology reliance is EMR.  Aging servers can make self-hosted EMR unreliable and sometimes difficult to access remotely.  EMR being down can cost a practice thousands of dollars per hour. Why not eliminate this concern and make your system 99.9% reliable?  Hosting your EMR in the RTS Cloud can alleviate a major reliability “pain-point” as well as provide easy access from remote locations.  Need to write notes at home? No problem.

RTS provides hosting for numerous medical practitioners throughout the Tampa Bay area.  RTS has worked with several EMR providers to create fully redundant, hosted cloud solutions that can be available from anywhere with 99.9% up-time. This alone can be a major improvement for most small to medium-sized medical practices.  In addition, RTS offers many PC maintenance programs so business owners can forget about what is behind the scenes and focus on what makes them money.

Legal

Time is money

The legal field relies heavily on technology to bill hours. When the technology is slow and unreliable, it interferes with the ability for law firms to make money.  With this is mind, making sure your infrastructure is fast and reliable is paramount. This combined with fast access to support ensures your firm can focus on the task at hand.

RTS knows and understands the role of technology in the legal field. This has lead to RTS securing contracts with several large law firms in the Tampa Bay area.

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Team of Professionals

The RTS team boasts a diverse technical skill-set that serves many areas of Information Technology.  Our experienced team works together to devise creative, unique, and effective solutions for current and prospective clients.  As consultants, the RTS team operates in a proactive and strategic manner to make the most of client IT budgets.

Bret Beyer

CEO
Bret has started many businesses in his career, and knows technology plays a vital role in a company’s success. “RTS is about providing a solid technical base so companies can use IT as the cornerstone of their business and rest assured they have a great support system if and when they need it.” Bret has been a Bay Area resident for over 40 years and he and his family are avid fans of the local teams and lifestyle.

Chris Georgiades

VP of Operations
Chris plays a significant role in operations management and long-term business development.   His diversified professional background ranges from engineering to software development, making him a valuable resource to RTS.  Chris is an alumnus of the University of South Florida and a Bay Area native.

Terry Holderbaum

Senior Consultant
Terry is an MCSE with 16 years in the industry.  His technical acumen was cultivated through a diversified consulting career, serving numerous clients all over the world.  Terry is a wealth of technical experience and a key component to keeping RTS on the forefront of technology.  Terry serves as the lead engineer to RTS, heading the technical direction for RTS.

Shayne Ingle

Sales Account Manager
British born, Shayne moved to the Tampa Bay area nearly 20 years ago. He has worked in the industry for nearly all that time as both a technician and as a service manager taking care of and building relationships with customers. In the UK, he worked in civil engineering and then food chemistry. Strengths are customer relations and problem solving.

In his spare time he likes to watch real football and motorsports.

Aaron Ingle

IT Consultant
British born, Aaron has been in the international IT industry for 7 years, covering a broad range of sectors, including; mobile technologies and system implementation. Aaron has proven himself as a dedicated and hardworking member of the RTS team, handling RTS’ largest clients. As a keen motoring enthusiast, his spare time is spent tinkering with cars and defying death on motorcycles.

Rob Fiddelke

Developer
Rob is a programmer specializing in ASP.NET web forms and MVC applications. He prides himself in being an incredibly quick study and keeping up with Microsoft’s latest technologies. He graduated from the University of South Florida with a Bachelor’s of Applied Science in Information Technology.

Brandy Willhite

AR/AP Manager
Brandy has been the AR/AP manager for RTS since it’s inception. She handles all of the internal accounting duties, specifically invoicing and various HR duties. Brandy has been one of the longest tenured employees of RTS and is a valued member of the team.

Jeff Weidenfeller

Sage Expert
Jeff is a Sage accounting software reseller and support specialist. He designs and enhances ERP solutions primarily with Sage 300 and Sage X3. He consults with RTS and was a key member in creation of RTS. In his leisure, he enjoys watching Tampa Bay’s local sports teams and spending time with his family.

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Need Support?

WE ARE HERE WHEN YOU NEED IT!

RTS is committed to providing prompt and reliable work when you when you need it most.  The RTS team can work remotely or have a technician dispatched as promptly as possible.  RTS prides itself in being a reliable

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Frequently Asked Questions (FAQ)

COMMON QUESTIONS AND ANSWERS

Virtual hosting is the practice of putting the servers your business relies on into a secure virtual environment. Once your servers are virtual, they can be easily copied, backed up, and transferred. This also adds the economic benefit of letting your business utilize only what it needs.  Forecasting for expected growth is a thing of the past.

Desktop Support ensures your computers are kept up-to-date with the latest security patches and antivirus definitions. Updating your PC mitigates some of the risk security compromise. Having a managed antivirus program also protects user PCs from harmful viruses found all over the internet.

Managed Services is the practice of delegating the IT responsibility to a company that focuses solely on IT. This allows your business to focus on what it does best and not worry about managing the complicated IT infrastructure. RTS has found in many cases, a company will save significant money by eliminating on-site IT personnel. Conversely, if your company has a dedicated IT team, RTS can augment your existing IT department.

Has your Exchange server ever gone down and you couldn’t receive email? Cloud email allows you to get email anywhere and on any device. The only reliance is a stable internet. The stability and simplicity of modern cloud email providers is unrivaled by in-house email systems.  RTS is a re-seller for Microsoft 365 as well as Google G Suite.

Mark Smith

A Marina Management Company

" RTS has always been responsive to our requests. They have been able resolve our issues quickly and efficiently. Their technicians all seem knowledgeable. I would recommend them to others. "

David

Custom Clothier

" Technology is not my strong suit, but so paramount for the success of my business, let alone our standard daily process. I have been working with Bret and RTS for eight years. They have kept me up to date with our hardware needs and have created seamless internal communication as well as boosting our relationships with our vendors. "